Frequently Asked Questions
1) What is your warranty on iFocal products?
Answer: iFOCALS are warranted to be free of manufacturer defects. All frames include a 90 day warranty from the date of delivery. Lenses are not warranted.
2) What is your Returns and Exchanges policy on iFocal products?
Answer: Defective frames may be returned for a full refund. Lenses are not refundable.
3) If I have a question regarding the iFocal product, how do I get it answered?
Answer: You may contact us at firstname.lastname@example.org .
5) How many days does it take for orders to be processed and fulfilled?
Answer: Orders take 3-4 weeks to process. Once shipped, your order will be received in 2-5 days.
6) Do you ship Internationally?
Answer: Not at this time.
7) How much does shipping cost?
Answer: $10.00 USD for shipping and handling for a single product shipped inside the United States.
8) I own my own retail store, and I would like to add iFocals to my current line of products. Is this possible?
Answer: Yes. Please contact us at info@iFocals.com